Ink & Hope Refund Policy
Payments for profile listings are non-refundable once a submitted profile has been reviewed, approved, and published.
If Ink & Hope rejects a profile before publication, the profile-listing payment will be refunded.
Ink & Hope reserves the right to remove a profile that later violates our Terms, safety standards, or applicable requirements. Removal for a violation does not qualify for a refund.
Questions regarding a payment or refund may be sent to hello@inkandhope.org.
Ink & Hope is an 18+ service. By using this website, you confirm that you are at least 18 years old. Ink & Hope is independently operated and is not affiliated with, sponsored by, endorsed by, or acting on behalf of any Department of Corrections, prison, jail, correctional facility, or government agency.
Users are responsible for following all rules of the applicable correctional institution. Communication and relationships are voluntary and at each user’s discretion. Use good judgment when sharing personal information or sending money or property. Ink & Hope does not guarantee the identity, intentions, criminal history, release date, or representations of any person.
Ink & Hope may review, reject, edit, suspend, or remove profiles or content that violates our policies, safety standards, applicable law, or facility requirements. To the fullest extent permitted by law, Ink & Hope is not responsible for the conduct, correspondence, relationships, financial transactions, or other interactions between users or third parties resulting from connections made through the site.
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